Immediately welcome customers and proactively offer assistance.
Provide a dynamic service presence to each location.
Skilled at asking appropriate questions to identify a customer’s needs in order to effectively provide them with guidance.
Knowledgeable of store layout, current merchandise assortment, and ability to direct customers to the appropriate area.
Help foster a welcoming, fun, encouraging and energetic customer environment.
Create a positive work environment through collaboration.

\n
\nElevate the Shopping Experience\n\n

Consistently achieve personal and store sales goals; serves clients according to the standard of Vilebrequin’s selling ceremony.
Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.
Study and communicate collection details while assisting clients.
Ensure the customer wish list is always current with customers being notified when product arrives.
Exceed individual Key Performance Indicator (KPI) targets: ADS, UPT, Email Capture, Name Attachment Rate, Women’s Sales, and Top to Bottom by delivering top-tier customer service
Adhere to all corporate customer service policies.
Demonstrate effective communication with customers, coworkers, and managers.
Lead by example and positively influence others.

\n
\nSupport Store Operational Excellence\n\n

Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards.
Execute correct POS processes including proper cash handling and opening/closing the registers.
Adhere to all operational policies and procedures.
Safeguard company property, including key holding.
Maintain standards of cleanliness and organization.
Responsible for opening and closing the store.

\nProblem Solving\n\n

Demonstrate a high level of energy and the ability to multi-task in a fast-paced environment.
Ability to understand a customer’s concerns and quickly determine solutions with limited supervision.

\n
\nKEYS FOR SUCCESS
\nEducation:\n\n

High School Diploma/Equivalency Required.
2-3 years of experience in a retail setting, with a focus on sales, preferably in a luxury or a hospitality setting.

\n
\nCompetencies:\n\n

Desire to work in a retail setting, with a focus on sales
Passion for luxury product with an appreciation for design
Entrepreneurial spirit
A professional, welcoming character and presentation
Ability to generate customer delight
Client-oriented with an excellent sense of service quality (go the extra mile spirit)
Excellent communication skills
Strong attention to detail
“Win together” mentality
Ability to work autonomously
Strong problem-solving skills
Displays strong organizational skills and follow-through
Technologically savvy
Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays

\n
\nLanguages: Foreign Languages a plus
\n
\nEssential Physical Requirements\n\n

Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required-frequently
Climbing ladders – occasionally
Routine standing for duration of shift (up to 8 hours)

\n
\nBENEFITS JUST FOR YOU
\nWe offer a comprehensive range of benefits to our valued associates:\n

A generous employee discount
A 401k plan with an employer contribution
Weekly Sales Bonus Structure
Tax-free commuter benefits
Employee referral program

\nOUR COMMITMENT
\nThe compensation for this position is $17.75 per hour in addition to a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.
\n
\nVilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
\n
\nDISCLAIMER
\nThis job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
\nNote: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.","recruiterSignatureHtml",["D",1784831724000],"formBundle",{"_80":81,"_82":469},[470,471,472,473,474,475,476,477,478,479],{"_56":85,"_86":63,"_87":88,"_89":13},{"_10":91,"_56":92,"_93":16,"_94":95,"_96":97,"_98":99,"_100":13},{"_10":102,"_56":25,"_93":16,"_94":103,"_96":104,"_98":105,"_100":13},{"_10":107,"_56":25,"_93":16,"_94":108,"_96":109,"_98":110,"_100":13},{"_10":112,"_56":25,"_93":16,"_94":113,"_96":114,"_98":115,"_100":13},{"_10":117,"_56":118,"_93":16,"_94":119,"_96":120,"_98":121,"_100":122},{"_10":124,"_56":25,"_93":16,"_94":125,"_96":126,"_98":127,"_100":122},{"_10":129,"_56":25,"_93":16,"_94":130,"_96":131,"_98":132,"_100":122},{"_10":134,"_56":25,"_93":16,"_94":135,"_96":136,"_98":137,"_100":122},{"_10":139,"_56":25,"_93":16,"_94":140,"_96":141,"_98":142,"_100":122},"stateCode","countryCode",{"_126":391,"_131":392,"_367":402,"_403":336,"_68":404},"actionData","errors"]